EkoTutor Privacy Policy

Last updated: July 4, 2025

EkoTutor (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose personal information from users (“you”) of our platform, including students, tutors, parents, and visitors.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

a. Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Gender

  • Location

b. Educational Information

  • Courses enrolled in

  • Performance data

  • Certificates earned

c. Tutor-Specific Information

  • Academic qualifications

  • Uploaded verification documents

  • Bio and teaching preferences

d. Technical & Usage Data

  • IP address

  • Browser type

  • Device used

  • Pages visited

  • Session duration

e. Payment Information

  • Transaction history

  • Billing address

  • Payment method (via third-party gateway)

2. How We Use Your Information

We use your personal information to:

  • Create and manage your account

  • Match students with tutors

  • Process payments securely

  • Communicate updates and notifications

  • Improve platform functionality and user experience

  • Verify tutor credentials

  • Provide support and respond to inquiries

  • Comply with legal obligations

3. Who We Share Your Information With

We may share information with:

  • Tutors/Students: When necessary for course delivery and communication.

  • Payment Processors: To handle transactions securely (e.g., Paystack, Stripe, etc.)

  • Third-party service providers: For email delivery, analytics, or live class hosting (e.g., Zoom).

  • Regulatory bodies: When legally required to comply with applicable laws.

We do not sell or rent your personal data to third parties for advertising or marketing purposes.

4. Data Protection and Security

We implement strong security measures to protect your data:

  • SSL encryption

  • Secure cloud storage

  • Access control

  • Regular system audits

However, no method of transmission or storage is 100% secure. We encourage users to protect their login credentials and report any suspicious activity.

5. Children’s Privacy

We are committed to protecting the privacy of children. Children under 18 must have parental or guardian consent to use the platform. We do not knowingly collect personal data from children without appropriate authorization.

6. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember user preferences

  • Track usage analytics (via tools like Google Analytics)

You can manage cookie settings in your browser at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request correction of incorrect data

  • Request deletion of your account

  • Opt-out of communications

  • Withdraw consent at any time

To exercise any of these rights, please email us at support@ekotutor.com.

8. Third-Party Links

Our platform may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies before sharing your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued use of the platform indicates acceptance of any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

📧 Email: support@ekotutor.com
🌍 Website: www.ekotutor.com